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Ошибки цифровых Canon

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Цифровых Canon

Canon iR1510

Код ошибки Описание
E810 The case that the toner bottle is detected, but not the cartridge. Main cause: The DC controller PCB is faulty. The cartridge is faulty.
Action :
1. High-voltage contact (between machine and the developing unit): Is the high-voltage spring used to supply high voltage to the developing unit soild?
YES: Clean it.
2. High-voltage contact (between high-voltage spring and DC controller PCB; J207): Is the connection between the high-voltage spring and the DC controller PCB (J207) normal?
NO: Correct the connection... If the problem cannot be corrected, re-place the faulty part.
3. Developing unit, DC controller PCB: Replace the developing unit. Is the problem corrected?
YES: End
NO: Replace the DC controller PCB

Canon iR1600 / iR2000

Код ошибки Описание
E000 The main thermistor reading does not reach 40oC 14 sec after the fixing heater goes ON (fixing low temperature error)
E001 The main thermistor reading reaches 220°C or higher (fixing high temperature error)
E002 A start-up fault is detected under any of the following conditions of the main thermistor (start-up detection fault):
after exceeding 40°C, it fails to reach 60°C within 10 sec.
after exceeding 60°C, it fails to reach 80°C within 10 sec.
. . .
after exceeding 180°C, it fails to reach 195°C within 10 sec.
E003 After the end of the WAIT period, the main thermistor reading is 100°C or lower. In standby, the sub thermistor reading is 50°C or lower. (low temperature error in fixing temperature control)
E004 At time of initialization, the ZEROXI* signal of the power supply is not detected.
During temperature control, the ZEROXI* signal does not arrive for 3 sec continuously.
A short circuit is detected in the triac (ASIC; fixing temperature control drive circuit error).
Possible cause: Fixing assembly is faulty. (The main thermistor has an open circuit. The sub thermistor has an open circuit. The fixing heater has an open circuit. The power supply PCB is faulty. The DC controller PCB is faulty.)
Note: If E000 through E004 is indicated, the RAM on the image processor will retain the error memory of the fixing assembly after the power switch has been turned off an then on. Execute the following in service mode, and turn off and then on the power switch to clear the memory:
#7 PRINTER — #4 PRINTER RESET — YES=(*)
E010 A specific revolution is not detected from the main motor rotation detection signal (MLOK*), causing the signal to go '1' (main motor fault)
Possible cause: The main motor (M101) is faulty. The controller PCB is faulty.
E100 When the scanner motor is started up, the BD input signal does not arrive within a specific period of time.
When the scanner motor is started up, the motor rotation is too fast, and fails to reach a specific revolution within 20 sec at time of deceleration.
While the scanner motor is rotating at a specific speed, the BD input signal cycle is not within a specific range (±2%) for an equivalent of 10 mm (print distance).
While the scanner motor is rotating at a specific speed, the BD input signal cycle is not as indicated (±2%).
During the WMUPR period after the power switch has been turned on or the front cover/left cover has been opened/closed, the drum unit is absent.
Possible cause: The wiring is faulty (short circuit, open circuit). The laser scanner unit is faulty. The DC controller PCB is faulty. The drum unit is not installed.
E716 Communication error between cassette and PCB.
Remove & check paper cassette.
E717 PCB communication error.
E719 The communication between the card reader and the image processor PCB is disrupted.
Possible cause: The wiring is faulty (short circuit, open circuit). The card reader is faulty. The image processor PCB is faulty.
Note: If E719 is indicated, the fault in communication is retained by the RAM on the image processor even when the power switch has been turned off and then on; be sure to execute #12 CLEAR — CARD in service mode before making corrections.
E733 PCB communication error.
E805 After the heat discharge fan drive signal is generated, the fan lock detection signal does not arrive for a specific period of time.
Possible cause: The fan wiring is faulty (short circuit, open circuit). The heat discharge fan (FM101) is fautly. The DC controller PCB is faulty.
Finisher Error Codes
E500 An error has occurred in the communication between the machine and the finisher twice continuously.
Possible cause: The harness to the finisher is faulty (disconnected connector, open circuit). The finisher controller PCB or the DC controller PCB is faulty.
E514 The stack delivery belt does not reach home position when the stack handling motor (M2) is driven for a specific time (CW; if the same condition occurs during stack delivery, a jam will be identified).
Possible cause: The stack handling motor (M2) is faulty. The stack delivery home position sensor (S8) is faulty. The connector is disconnected or has an operation circuit. The stack handling motor relay harness is faulty. The stack delivery belt is faulty. The finisher controller PCB is faulty.
E530 The rear aligning plate does not reach home position when the rear alignment motor (M4) has been driven for a specific time.
The rear aligning plate does not reach home position when the rear alignment motor (M4) has been driven for a specific time.
Possible cause: The rear alignment motor (M4) is faulty. The rear aligning plate home position sensor (S7) is faulty. The sensor connector is disconnected or has an open circuit. The rear alignment motor relay harness is faulty. The rear aligning plate is subjected to an abnormal load. The finisher controller PCB is faulty.
E531 The stapler does not leave the stapling home position sensor (S13) within 0.5 sec after the stapler motor (M6) is rotated CW.
The stapler does to return to the home position sensor (S13) within 0.5 sec after the stapler motor (M6) is driven CW and, in addition, it does not return to the sensor within 0.5 sec after the motor is driven CCW thereafter.
Possible cause: The stapler motor (M6) is faulty. The stapler home position sensor (SW1) is faulty. The stapler harness is faulty. The finisher controller PCB is faulty.
E537 The front aligning plate does not reach home position when the front aligning motor (M3) is driven for a specific time.
The front aligning plate does not leave home position when the front alignment motor (M3) is driven for a specific time.
Possible cause: The front alignment motor (M3) is faulty. The front aligning plate home position sensor (S6) is faulty. The sensor connector is disconnected or has an open circuit. The front alignment motor relay harness if faulty. The front aligning plate is subjected to an abnormal load. The finisher controller PCB is faulty.
E551 The delivery fan rotation signal (FNALCOK) does not arrive within 1 sec when the heat discharge fan drive signal (FANON) is sent.
Possible cause: The heat discharge fan (FM1) is faulty. The heat discharge fan relay harness is faulty. The heat discharge fan is subjected to an abnormal load. The finisher controller PCB is faulty.
E577 The return roller does not reach home position when the delivery motor (M1) is driven for a specific time. (If the same condition is detected while alignment takes place in the direction of feed, a jam will be identified)
Possible cause: The delivery motor (M1) on the finisher controller PCB is faulty. The return roller home position sensor (S3) is faulty. The connector is discontented or has an open circuit. The delivery motor relay harness is faulty. The return roller is faulty. The finisher controller PCB is faulty.
E580 The stack tray upper limit sensor (S1) goes ON while the stack tray up/down motor (M5) is in operation.
The clock signal of the stack tray up/down clock sensor (S9) is not detected 15 times or more within 0.8 sec while the stack tray up/down motor (M5) is in operation.
It does not reach the stack tray paper height sensor (S10) 2 sec after the stack tray up/down motor (M5) rotates for ascent.
It does not leave the stack tray power height sensor (S10) 2 sec after the stack tray up/down motor (M5) starts to rotate for descent.
Possible cause: The stack tray up/down motor (M5) is faulty. The stack tray paper height sensor (S10) is faulty. The sensor connector is disconnected or has an open circuit. The stack tray up/down clock sensor (SW9) is faulty. The sensor connector is disconnected or has an open circuit. The stack tray up/down motor is subjected to an abnormal load. The finisher controller PCB is faulty.
E585 The stack retaining lever does not reach home position when the stack handling motor (M2) has been driven for a specific time (at the start of motor CCW rotation). (If the same condition is detected during stack delivery, a jam will be identified)
Possible cause: The stack handling motor (M2) is faulty. The stack delivery lever home position sensor (S8) is faulty. The sensor connector is disconnected or has an open circuit. The stack handling motor relay harness is faulty. The stack retaining lever is faulty. The finisher controller PCB is faulty.

Canon iR2016 / iR2016J / iR2016i / iR2020 / iR2020i

Код ошибки Субкод Описание
E000 0000 Fixing temperature abnormal rise
E001 0000 Fixing unit temperature rise detection (by main thermistor)
0001 Fixing unit temperature rise detection (by sub thermistor)
E002 0000 Fixing unit temperature insufficient rise
E003 0000 Low fixing temperature detection after standby (by main thermistor)
0001 Low fixing temperature detection after standby (by sub thermistor)
E007 0000 Fixing film rotation error
E010 0000 Main motor rotation error
E019 0001 Waste toner full detection
0002 Waster toner full detection sensor failure
E052 0000 Duplex unit connection error
E100 0000 BD cycle out of range
E197 0000 Erroneous communication with printer engine
E500 0001 Finisher communication error
E520 0000 Offset error
E531 0000 Stapling error
E540 0001 Paper surface not detected (standard tray)
0002 Not moved within the specified time (standard tray)
0003 Sensor not reached within 3 seconds (standard tray)
0005 Encoder clock failure (standard tray)
E542 0001 Paper surface not detected (optional tray)
0002 Not moved within the specified time (optional tray)
0003 Sensor not reached within 3 seconds (optional tray)
0005 Encoder clock failure (optional tray)
E575 0000 Stack delivery error
E584 0000 Shutter failure
E716 0000 Erroneous communication with optional cassette
E719 0000 Erroneous communication with card reader (serial communication)
0002 Erroneous communication with coin vender (serial communication)
E733 0000 Erroneous communication between controller and printer
E736 0000 CCU communication error
E739 0000 Erroneous communication between controller and network board
E744 0001 Language file/boot ROM/USB memory error
0002
0003
0004
E805 0000 Fan failure
E808 0000 Fixing drive circuit failure

Canon iR2200 / iR2800 / iR3300
Некоторые ошибки зависят от того, какая опция установлена: например, ошибки E514 для Saddle Finisher-G1 и Finisher-J1 имеют разные причины.

Код ошибки Субкод Описание
E000 0000 The reading of the main thermistor does not reach 30oC 1 sec after the main power switch is turned on. Or, it does not reach 70oC 2 sec thereafter
E001 0000 The main thermistor detects 250oC or higher
0001 The main thermistor or the sub thermistor detects overheating (hardware circuit detection)
0002 The sub thermistor detects about 295oC or higher
E002 0000 The temperature of the fixing film is as follows:
  • has exceeded 100oC, but does not reach 115oC within 1 sec thereafter.
  • has exceeded 140oC, but does not reach 150oC within 1 sec thereafter.
  • has exceeded 160oC, but does not reach 165oC within 1 sec thereafter
E003 0000 The main thermistor reading is lower than 140oC when paper is moved
0001 Low fixing temperature detection after standby (by sub thermistor)
E007 0000 An error in the rotation of the fixing film is detected.
The reading of the main thermistor is 100oC or higher and, in addition, the fixing film sensor does not detect the rotation of the film for 6 sec or more while the fixing motor is driven
E010 0000 After the main motor drive signal is generated, the clock signal does to arrive within 1.3 sec
E014 000 After the fixing motor drive signal is generated, the clock signal does not arrive within 1.3 sec
E019 0000 The waste toner case is full of waste toner
E032 0001 The DA unit connection is disconnected (after connection).
E051 0000 At start-up, home position is not detected when the horizontal registration assembly is moved 100 mm in the direction of home position
E064 0000 The presence of a high-voltage error is communicated by the composite power supply PCB (The output for primary charging, developing, or transfer has deviated from a specific level of voltage)
E100 0001 The BD signal is not detected 10 times or more within 10 msec in 5 msec after the generation of the laser drive signal
0001 The BD signal is not detected 10 times or more within 10 msec in 5 msec after the generation of the laser drive signal
0002 While the laser is ON, the BD signal cycle is outside a specific range 20 times or more continuously
0003 While the laser is ON, the horizontal sync signal cycle is outside a specific range 20 times or more
E110 0000 The motor ready signal does not arrive within 15 sec after the laser scanner motor drive signal is generated
E202 0001 The scanner home position sensor does not go OFF when the scanner is moved forward by 40 mm
0002 The scanner home position sensor does not go ON when the scanner is moved reverse 450 mm
E204 0001 While an original is being read, the image leading edge signal does not arrive from the ADF
E220 0001 A fault is detected on the inverter PCB for the scanning lamp
E225 0000 A specific level cannot be attained for the signal during CCD gain correction at power-on
0002 The edge gain correction level is different from the correction level for the preceding sheet by a specific level or more
E240 0000 A fault occurs in communication between the CPU of the main controller PCB and the CPU of the DC controller PCB
E243 0000 A fault occurs in the communication between the CPU of the control panel PCB and the CPU of the main controller PCB
E248 0001 A difference is discovered between the ID in EEPROM read when the main power switch is turned on and the ID in ROM upon comparison
0002 The data read does not match the data written to EEPROM
0003 A difference is discovered between the ID of EEPROM and the ID of ROM upon comparison while writing data
E261 0000 The intervals of zero-cross signals deviate from the tolerance range while the fixing heater is supplied with power
E302 0001 During shading, the shading processing does not end on the reader controller PCB after 1 sec
0002 During stream reading, the edge white addition processing does not end on the rear controller PCB after 10 sec
E315 Any of the following is true in the image processing by the main controller:
  • The image data has a fault
  • The encoding/decoding operation for image data has a fault
  • The image processing element of the main controller PCB has a fault
E601 0000 When an image is transferred between the main controller PCB and the HDD, the main controller PCB detects a fault in control information
0001 When an image is transferred between the main controller PCB and the DC controller PCB, the DC controller PCB detects a fault in the control information
E602 0001 A mounting fault of the HDD is detected when the HDD is started up from the BOOT ROM
0002 A data read fault of the HDD is detected when the HDD is started up from the BOOT ROM
E604 0000 A fault is detected in the image memory
E605 0001 A fault is detected in the battery for the image memory
E606 0001 A mounting fault of the HDD is detected when the HDD is started up from the BOOT ROM
E674 0000 A faulty occurs in the communication between the fax PCB and the main controller PCB
E677 0001 A fault occurs it the combination between any of the printer boards (accessories) and the main controller PCB
E710 0001 When the main power is turned on, the communication IC (IPC) on the reader controller PCB cannot be initialized
0002 When the main power is turned on, the communication IC (IPC) on the DC controller PCB cannot be initialized
0003 When the main power is trend on, the communication IC (IPC) on the main controller PCB cannot be initialized
E711 0001 Data is written to the error register of the communication IC (IPC) on the reader controller PCB four times or more within 1.5 sec
0002 Data is written to the error register of the communication IC (IPC) on the DC controller PCB four times or more within 2 sec
0003 Data is written to the error register of the communication IC (IPC) on the main controller PCB four times or more within 2 sec
E712 0001 The communication is not resumed 3 sec or more after data has been written to the error register of the communication IC (IPC) on the ADF controller PCB
0002 The transmission bit is not enabled 10 sec or more in the sync register of the communication IC (IPC) on e reader controller PCB
E713 0000 The communication with the finisher is not resumed 3 sec or more after it is disrupted
E716 0000 The ID signal is not detected within a specific period of time after the presence of a pedestal is detected
E719 0000 Erroneous communication with card reader (serial communication)
0002 Erroneous communication with coin vender (serial communication)
E717 0001 The communication with the DA unit is not resumed 3 sec or more after it is disrupted
E719 0001 The communication between the Card Reader-C1 or the coin vendor and the main controller PCB is disrupted
E732 0001 A fault is detected by the main controller PCB in the communication between reader controller PCB and the main controller PCB
E733 0001 A fault is detected by the main controller PCB in the communication between the DC controller PCB and the main controller PCB
E737 0000 During self diagnosis at power-on, the DRAM check finds a fault in the main controller PCB
E740 0001 At power-on, the LAN card has a fault
0002 The MAC address has a fault
0003 The LAN card cannot be read
E741 0000 The PCI bus has a fault
E743 0000 The reader controller PCB detects a fault in the communication between the main controller PCB and the reader controller PCB
E744 0000 The BootROM on the main controller PCB and the system software are for different models or are of different types
E803 0000 The 24V output from the composite main power supply PCB is absent for 1 sec or more
E805   The clock signal is absent for 5 sec or more after the fan drive signal has been generated. The detail codes of the fans in question are as follows:
0001 developing fan (FM1)
0002 fixing fan (FM2)
0003 curl reducing fan (FM4)
0004 curl reducing fan (FM5)
0005 electrical unit fan (FM3)
E901 0000 The motor ready signal does not arrive within 1.3 sec after the pedestal main motor drive signal is generated
ADF Error Codes
E420 0001 When the power switch of the host machine is turned on, the back-up data from the EEPROM cannot be read or the data that has been read has a fault
E421 0001 The back-up data cannot be written to the EEPROM, or the data that has been written has a fault
E422 0001 While the ADF is in standby, the communication with its host machine is disrupted for 5 sec or more; or, while the ADF is in operation, the communication with its host machine is disrupted for 0.5 sec or more
Saddle Finisher-G1 Error Codes
E501 0001 The communication between the finisher controller PCB and the puncher drive PCB is disrupted
E505 0001 When the main power is turned on, the checksum of the finisher controller PCB has a fault
0002 When the main power is turned on, the checksum of the puncher driverPCB has a fault
E510 0001 The feeding roller does not leave home position when the feed motor is driven for 2 sec
0002 The feeding roller does not return to home position when the feed motor is driven for 2 sec
E514 0001 The delivery belt does not leave home position when the stack delivery motor is driven for 3 sec
0002 The delivery belt does not return to home position when the stack delivery motor is driven for 3 sec
E530 0001 The aligning plate (rear) does not leave home position when the alignment motor (rear) is driven for 3 sec
0002 The aligning plate (rear) does not return to home position when the alignment motor (rear) is driven for 3 sec
E531 0001 The stapler does no leave home position when the stapler/folder motor is driven for 1.5 sec
0002 The stapler does not return to home position when the stapler/folder motor is driven for 1.5 sec
0003 The clock signal is disrupted for 1 sec or more while the stapler/folder motor is driven
E532 0001 The stapler unit does not leave home position when the stapler slide motor is driven for 4.5 sec
0002 The stapler unit does not return to home position when the stapler slide motor is driven for 4.5 sec
E537 0001 The aligning plate (front) does not leave home position when the alignment motor (front) is driven for 3 sec
0002 The aligning plate (front) does not return to home potion when the alignment motor (front) is driven for 3 sec
E540 0001 The paper surface sensor remains unchanged 10 sec after the tray ascent/ descent motor is driven
0002 The tray upper sensor goes ON while the tray is moving up.
0003 The clock for the clock sensor is disrupted for 10 sec or more while the tray ascent/descent motor is driven
E577 0001 The paddle does not leave home position when the paddle motor is driven for 2 sec or more
0002 The paddle does not return to home position when the paddle motor is driven for 2 sec or more
0003 The stack ascent/descent guide does not leave home position when the paddle motor is driven for 2 sec or more
0004 The stack ascent/descent guide does not return to home position when the paddle motor is driven for 2 sec or more
E590 0001 The puncher does not return to home position when the puncher motor is driven for 250 msec
0002 The clock from the puncher motor clock sensor is disrupted for 60 msec or more when the puncher motor is driven
E592   In the course of sensor output automatic adjustment, the light-receiving voltage is 2.5 V or less even when the light-emitting voltage is set to 4.4 V. In the course of output automatic adjustment, the light-receiving voltage is 2.5 V or more even when the light-emitting voltage is set to 0 V. In the course of sensor output automatic adjustment, the light-emitting voltage is set to 4.4 V or more
0001 to 0005 Horizontal registration sensor
0006 Puncher waste full sensor
E593 0001 The puncher not leave home position when the puncher shift motor is driven for 1 sec
0002 The puncher does not return to home position when the puncher shift motor is driven for 1 sec
E5F1 0001 The folding roller does not leave home position when the stapler/folder motor is driven for 1.5 sec
0002 The folding roller does to return to home position when the stapler/folder motor is driven for 3.5 sec or more
0003 The clock is disrupted for 1 sec or more while the stapler/folder motor is driven
Finisher-J1 Error Codes
E500 0000 The communication between the copier and the finisher is disrupted and is not corrected for 5 sec or less
E514 0000 At the start of the motor CW operation, the stack handling motor (M2) may be driven for a specific number of rotations; however, the stack delivery lever home position sensor (S8) does not go ON
E530 0000 The alignment motor (M4) is driven for a specific number of rotations, but the aligning plate home position sensor (S7) does not go ON. The alignment motor (M4) is driven for a specific number of rotations, but the aligning plate home position sensor (S7) does not go OFF
E531 0000 The stapling home position sensor (S16) does not go off 0.5 sec after the stapler motor is rotated CW. The stapling home position sensor (S16) dos not go ON with 0.5 sec after the stapler motor is rotated CW and, thereafter, the sensor does not go ON within 0.5 sec after the motor is rotated in reverse
E537 0000 The aligning plate home position sensor (S6) does not go ON when the front alignment motor (M3) is driven for a specific number of rotations. The aligning plate home position sensor (S6) does not go OFF when the front alignment motor (M3) is driven for a specific number of rotations
E577 0000 The return roller does not reach home position when the delivery motor (Ml) has been driven as much as will move it to the return roller home position sensor (S3)
E580 0000 The delivery tray upper limit sensor (S13) goes ON while the delivery tray ascent/descent motor (M5) is in operation.
The clock signal of the delivery tray ascent/descent motor clock sensor (S9) is not detected 15 times or more within 0.8 sec while the delivery tray ascent/ descent motor (M5) is in operation.
The delivery tray paper height sensor (S10) does not go ON 4 sec after the delivery tray ascent/descent motor (M5) starts to move up.
The delivery tray paper height sensor (S10) does not go OFF 4 sec after the delivery tray ascent/descent motor (M5) starts to move down
E585 0000 At the start of the motor CCW operation, the stack handling motor (M2) may be driven for a specific number of rotations; however, the stack delivery lever home position sensor (S8) does not go ON

Canon GP200, GP215

Код ошибки Описание
E000 Fusing unit not heating up
E001 Fusing unit overheating
E002 Fusing unit not heating up
E003 Fusing unit not heating up
E007 Fusing film damaged or out of position
E010 Main motor lock
E030 Counter error
E031 Counter error at one option
E032 Electronic counter error
E051 Horizontal registration home position not found
E064 High voltage drive board abnormal output
E100 BD error
E110 Polygonal mirror motor not picking up speed
E190 RAM error
E191 Communication lost between the main board and the power supply
E202 Scanner home position not found
E203
E204
E210 Lens home position not found
E212
E220 Exposure lamp blown or bad contact
E240 Main board
E243 Operation panel
E261 Main power supply or Main PCB
E301 Exposure intensity out of range
E400 ADF control board problem
E401 DF paper feed motor lock
E402 DF transport error
E403 DF paper transport error
E404 DF paper exit
E411 DF sensors problem
E422 Copier to DF-F1 communication lost
E710 Main board
E711
E712 Paper feed error
E716 Paper feed unit error
E717 Communication to the copier controller is lost
E800 Auto shut-off relay malfunction
E803 Power supply output out of range
E901 Paper feed unit PCB malfunction

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